TRAINING SEMINARS

Training for Organizations

We offer the following classes in three-hour formats:

Leading with Passion: How to Unblock Emotional Obstacles to Greater Success
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Leading through Inspiration: How to Truly Galvanize Your Team
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How to Resolve and Transform Interpersonal Conflict
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Communication Skills Mastery
What makes a powerful communicator? It is not just the ability to efficiently transmit and receive information. It is also the ability to truly connect with others. And that is the foundation for influencing, persuading and motivating – key success factors for members of any organization. Attendees of this class will learn:

• Compelling ways of communicating, both verbally and nonverbally.
  
• Ways of listening that form the basis for productive, truly mutual and energized dialogues.
  
• How to get communication unstuck and how to move beyond conversational barriers.
  
• When to support and when to challenge.
  
• How to communicate effectively with different types of personalities.

Negotiation Skills that Get Results
Negotiation with peers, customers and vendors is a critical aspect of many individual’s jobs. Yet they often use rudimentary and ineffective negotiation techniques thereby impairing their own and the organization’s performance. Attendees will leave this class with an array of the most powerful negotiation tools and techniques yet developed. They can expect an immediate and significant increase in their negotiation abilities and outcomes.

How to Deal with Difficult Customers and Colleagues: Tools and Tips
The business professional will frequently encounter customers, peers, managers and direct reports who act in irrational ways that are resistive, adversarial or otherwise vexing. Attendees of this class will come to understand the reasons for such behavior. Most importantly, they will learn a number of tangible and potent tools for transforming irrational conduct into positive and cooperative behavior. The result will be less stress and stronger performance.

Briefer Public Presentations:
We are also available as keynote speakers to present on most of the above topics in shorter, one-hour formats.